Frequently asked questions
How long does delivery take?
Delivery time is usually 5-8 days depending on the transport company's workload.
Is the Bramelio lamp waterproof?
The Bramelio lamp is waterproof, meaning you can leave it on your table in the garden or on your balcony in the summer without any problems.
Can I track my order?
All our orders are shipped with a tracking code so that customers can follow their package at any time. You will receive the tracking code in the delivery confirmation after we have processed and shipped your order.
Access the tracking page here: Track my order
Which payment methods do you accept?
We accept all common payment methods, including: PayPal, Klarna, direct bank transfer, Mastercard, Visa, Amex, Apple Pay, Google Pay and Amazon Pay.
How can I contact you?
You can contact us at any time via email at contact@holvis.com. You can also send a message via the contact form below. Our support team handles your request within 24 hours.
